Southampton Freight Services Ltd. are celebrating their 25th Anniversary this year, working with a complex client base in the cruise line and freight forwarding industry, they are aware of tight deadlines and where FVTH can help. This anniversary is testament to the quality, depth of knowledge, and expertise of SFS, and its team, within the internal freight forwarders and logistics area.
FVTH have been in partnership with SFS for several years. With a relationship that is based on working partnerships from the past, FVTH were the in the perfect position to be able to take over the contract from another larger leasing provider.
SFS are a family run firm, proud of their own relationship with their customers. Keen to keep standards high, working with FVTH is proving to be effective in this fast-paced complex industry, where there is constant pressure and quick turn-rounds.
Cruise lines operate on tight schedules and therefore deliveries are time critical. SFS run night trucks for air cargo (export and import) and require 24/7 availability of vehicles to ensure the cargo they control is delivered on time. Working with digital systems to keep all the planning, legislation and fleet management in line, the need for flexibility and quick solutions is essential.
FVTH can work swiftly, and often their ability to foresee problem areas has helped, particularly when a rental vehicle is needed urgently to fulfil a new order. With speed of the essence good communication is a number one priority, and building an understanding of the business is one of FVTH’s strengths.
Ross Negus – Southampton Freight
“Having worked with much larger organisations, its clear that FVTH not only possess the all important experience required to manage our fleet, but the agility and determination to resolve issues promptly too. In our industry we need to ‘keep the wheels turning’, pardon the pun, and this is exactly what the entire team at FVTH strive to do, and deliver on. I would recommend in a heartbeat.”
“Re-connecting with past clients is always a pleasure – not only because it underlines the trust that is put into how we work – but also because it can inject new energy into a relationship. Our partnership with Southampton Freight is stronger now than ever.”
Tim Houghton – FVTH
